Incidents and maintenance reported on status page for simplai https://status.simplai.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/fb950a3b0a4b6165fb51dbd404e2416a.jpeg https://status.simplai.ai/ en https://status.simplai.ai/incident/841873 Sun, 04 Oct 2026 00:51:44 -0000 https://status.simplai.ai/incident/841873#cacb40e753bd2f5236fa4877a3186e4c2a84693ed9b2cd28acfa33e2fbf9de3b Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Sun, 04 Oct 2026 00:49:34 -0000 https://status.simplai.ai/incident/841873#9a6a96e6a82e9ebed64bdddac1703bdad463ba8852aba35edf249fc751600933 Incident simplai.ai went down. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:09:00 -0000 https://status.simplai.ai/incident/841873#58f90e64a499def0027f214baa03068ace496253c268a391d95a72b88ac089e7 Incident subscription-service recovered. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:08:00 -0000 https://status.simplai.ai/incident/841873#e94a37e044d5b5751c91f1c3dea6aa20a573878e6ee86a78522e3996ea8cea15 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:07:48 -0000 https://status.simplai.ai/incident/841873#27a93d2b039508dc71e16ea4beeab1ca4e24c6084f107d86c03f0533aacdfa79 Incident voice-lk recovered. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:06:54 -0000 https://status.simplai.ai/incident/841873#8346e073b7a19204d64b13ad7a700bf033fa6b9337c9a3a6e8128dd46b0077ea Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:06:34 -0000 https://status.simplai.ai/incident/841873#c01a496af8290c039cac1b671c9befa33fd4c066eba7d132d42ae271da825175 Incident webhook-service recovered. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:05:36 -0000 https://status.simplai.ai/incident/841873#cd53aa6284805a39de2d512df5189c164c917bca37f8208fe96ec5d2a4068f71 Incident subscription-service went down. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:05:22 -0000 https://status.simplai.ai/incident/841873#9e530ebfd75a97d394d4034b42b9f27f1269194b2974706f2190e73f551964f6 Incident payment-handler recovered. https://status.simplai.ai/incident/841873 Wed, 30 Sep 2026 15:05:08 -0000 https://status.simplai.ai/incident/841873#4c408929b634a7ec8ecb33b23a39519b18899023508a66c272170f817b74a29f Incident simplai.ai, payment-handler, webhook-service, and 2 other resources went down. https://status.simplai.ai/incident/841873 Thu, 17 Sep 2026 05:14:49 -0000 https://status.simplai.ai/incident/841873#23376ae2caa6c3c8e753bcd18f23a7584752fe7ccae7689a2cebe4cddb086b2d Incident rag-service recovered. https://status.simplai.ai/incident/841873 Thu, 17 Sep 2026 05:12:37 -0000 https://status.simplai.ai/incident/841873#3b1f02aad3d7437bc5dd98de7b67f63a8544a90bda07619ab63ec78ad155a89a Incident rag-service went down. https://status.simplai.ai/incident/841873 Tue, 15 Sep 2026 10:12:57 -0000 https://status.simplai.ai/incident/841873#a0b6a15b9f84982d304e750fde1368493aa86e2ebde5b7218b8121e5862c1b0a Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Tue, 15 Sep 2026 10:11:30 -0000 https://status.simplai.ai/incident/841873#8531c16df9093f63f73b411f225f25556fba2a43fd088e6f622b28f50431fb61 Incident simplai.ai went down. https://status.simplai.ai/incident/841873 Fri, 11 Sep 2026 19:40:42 -0000 https://status.simplai.ai/incident/841873#a49bb570ebd9d113e992b27a0295a9d7a0c67f09977d7245e006acb37352871c Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Fri, 11 Sep 2026 19:40:01 -0000 https://status.simplai.ai/incident/841873#16a42a9b2dfd7d0bcf77fcaf19968d2f8df11b051cab067aae68f1e5439531fd Incident simplai.ai went down. https://status.simplai.ai/incident/841873 Tue, 08 Sep 2026 04:03:21 -0000 https://status.simplai.ai/incident/841873#ed267b81046360a8249be20057f0f32380e7a92dadc5a8575eb1e7987e93ba46 Incident interact-service and interact-service recovered. https://status.simplai.ai/incident/841873 Tue, 08 Sep 2026 04:00:44 -0000 https://status.simplai.ai/incident/841873#7107e060475895e235c1a38f4b9c841d2a5630aebda8b6636c7c9c546de64134 Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Sun, 06 Sep 2026 01:35:13 -0000 https://status.simplai.ai/incident/841873#1f658b706cc4a1d3887e349aa9f71a320868fcb258c18b69006c9b0d33c89944 Incident app-service recovered. https://status.simplai.ai/incident/841873 Sun, 06 Sep 2026 01:33:01 -0000 https://status.simplai.ai/incident/841873#302571c357b196c5983eb0748f002ec47bf17f7498efc8bbc91d72491b0f925c Incident app-service went down. https://status.simplai.ai/incident/841873 Fri, 04 Sep 2026 17:52:56 -0000 https://status.simplai.ai/incident/841873#cb387509c0a8f354d564e76e37494660f3fbe71f1ad822cc26dbdc5c8341a372 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 04 Sep 2026 17:50:11 -0000 https://status.simplai.ai/incident/841873#793ffbcb02e76eb8874653c5f2fb37d061edec9da8a761196fb737790f4fe8e6 Incident billing-service went down. https://status.simplai.ai/incident/841873 Sun, 30 Aug 2026 23:39:28 -0000 https://status.simplai.ai/incident/841873#e577f3e145be6e14ef90cf81789392e1d41ece4d89dd5f966a7591055ef1dc6b Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 30 Aug 2026 23:38:22 -0000 https://status.simplai.ai/incident/841873#38e4903e455bbb052138c2912c0742bf1b8cafdc552ca29f84c7ebad137ea346 Incident rag-service went down. https://status.simplai.ai/incident/841873 Thu, 27 Aug 2026 13:57:39 -0000 https://status.simplai.ai/incident/841873#c360ccc403965daaab2742fdbd538892fc4adfac32bb44be4a7bc91aaffb0304 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Thu, 27 Aug 2026 13:55:28 -0000 https://status.simplai.ai/incident/841873#c3ac62a3781cf6266e8919a255687e81bdb58a7ca8edc26b6f65d042649737ad Incident rag-service went down. https://status.simplai.ai/incident/841873 Wed, 26 Aug 2026 12:08:44 -0000 https://status.simplai.ai/incident/841873#f54189ba61e149e932707ae68d74bce7ab6e10e0f32d59a931a62696f30d2831 Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Wed, 26 Aug 2026 12:08:05 -0000 https://status.simplai.ai/incident/841873#c37d171eec5bf06445d35fb764125e79c8b2a24b2e4d675523b81984fa557051 Incident simplai.ai went down. https://status.simplai.ai/incident/841873 Wed, 26 Aug 2026 11:07:49 -0000 https://status.simplai.ai/incident/841873#0843f7af66bea4b376ed514536d5fee09e4352b2c99855f495b66ca030f2ef4b Incident tracer-service recovered. https://status.simplai.ai/incident/841873 Wed, 26 Aug 2026 11:06:10 -0000 https://status.simplai.ai/incident/841873#30623cba40a346652585f1155e5c677fd529eb1c199728e32590f7fe453d8322 Incident tracer-service went down. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 16:37:34 -0000 https://status.simplai.ai/incident/841873#264d6ad97087af102f1d3731af312e8376cec8676debd6399c76ab73ed167fd1 Incident app-service recovered. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 16:34:58 -0000 https://status.simplai.ai/incident/841873#a0f8dd7d12359bca9362af504dc2430274a4cbdd06570de10aa42cca65ca6c85 Incident app-service went down. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:47:33 -0000 https://status.simplai.ai/incident/841873#c7c4e6a0012988f9a19d770fc4d14d9e0e2562baae3a0ef6c11ea2406ae3f738 Incident data-connectors-service recovered. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:46:50 -0000 https://status.simplai.ai/incident/841873#b33f5e3f50a4d6d655c578c355d86ad79265d5f2b4e7c09a20df3ef5ddfeb3c2 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:46:14 -0000 https://status.simplai.ai/incident/841873#b3c1c37c379d74ddb068299ba37e4522b3417968a6ad47943dc89f4a6de30725 Incident channel-agg-service recovered. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:45:52 -0000 https://status.simplai.ai/incident/841873#d549867e617c198b1760795b06b959133229956476a518efa7c33a524a701d82 Incident identity-service, auth-service, doc-store-service, and 7 other resources recovered. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:44:22 -0000 https://status.simplai.ai/incident/841873#032644589009e5cc4df3a867a77570875522a9d33fd19628446c67c010892624 Incident channel-agg-service, doc-store-service, and doc-store-service went down. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:43:35 -0000 https://status.simplai.ai/incident/841873#7af4a37769e17fb70bc2172441e46cb6d020d80301a0584230fa71188345a0cb Incident identity-service and identity-service went down. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:43:30 -0000 https://status.simplai.ai/incident/841873#4b5e53ce270cc24a019f368bae0ff238a93425ca9d60b3951705bbf92885669d Incident auth-service, data-connectors-service, and auth-service went down. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:42:50 -0000 https://status.simplai.ai/incident/841873#99df874fcaaf463ae0beea8fedb6962cde8a57d618bd97471f88f00709dce561 Incident rag-service, webhook-service, voice-agent, and 1 other resource went down. https://status.simplai.ai/incident/841873 Fri, 21 Aug 2026 13:42:19 -0000 https://status.simplai.ai/incident/841873#71aa5b7677dd17fe92f31d90d83efa704870ee54b8e86a05f254909ec1a5da9d Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:27:04 -0000 https://status.simplai.ai/incident/841873#7fa30d169d6ed08cbed1d2da0ca7286f4e3a6fb0d24564fd1a37f0f54d4bfb1c Incident model-inventory-service recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:26:48 -0000 https://status.simplai.ai/incident/841873#3973ba77a8f8a3bde01da2801c6c3bdf28e8c7070212a77f9d07e26d58d1ae1c Incident auth-service, edge-service, edge-service, and 1 other resource recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:26:19 -0000 https://status.simplai.ai/incident/841873#8e068c158b9c1db1447f734bfa54847da67643fcbe40a8d8b76166953b6a85c3 Incident channel-agg-service recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:24:58 -0000 https://status.simplai.ai/incident/841873#167b89aca75928cd6e9551b50b79c7a6fe29106ca84755e8ea2c02ccd1ff0840 Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:24:13 -0000 https://status.simplai.ai/incident/841873#13e2313f77071614e1b76cf74324d365f1c411d801ec67353f4bc91b4b31b36c Incident auth-service, edge-service, edge-service, and 1 other resource went down. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:23:13 -0000 https://status.simplai.ai/incident/841873#aa9066a097cf8e449cfa966f343f1008c045b2662eb47e34ff8e38c8e4e26dce Incident model-inventory-service went down. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:22:04 -0000 https://status.simplai.ai/incident/841873#1b83de5c16a15479e6364429c7d2f10c6759935035454a12543351ce64cc5de2 Incident simplai.ai and channel-agg-service went down. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:15:01 -0000 https://status.simplai.ai/incident/841873#46b1f3cf9579e0dda4e52a8fce1d8f63bfe15d1760e94adc22853c206d33221c Incident wallet-service recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:10:51 -0000 https://status.simplai.ai/incident/841873#969a2394db95b4db08a2bba0f2176d6ddf28f76f3c4e9b5538fd2d6fb1c7482d Incident wallet-service went down. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:08:34 -0000 https://status.simplai.ai/incident/841873#882b0958a40c5391775fb69f8a9c8d807b9f2bf749df30fe0ae7c978a31080d0 Incident subscription-service recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:07:41 -0000 https://status.simplai.ai/incident/841873#c1ae8881ec5574b9d2a775c6dfe2aee75f5fd9f3e26aa1ada44a970192aec50f Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:07:18 -0000 https://status.simplai.ai/incident/841873#252e7736fc30eaa65813592a837e48a98651606b36c639c16064844a3eac248d Incident app-service recovered. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:05:29 -0000 https://status.simplai.ai/incident/841873#b9fdc5b9ad4d98f8dac59124249b4aae9f5895e2d8f5fa253edb99e1adb00291 Incident app-service went down. https://status.simplai.ai/incident/841873 Thu, 20 Aug 2026 09:03:25 -0000 https://status.simplai.ai/incident/841873#9a6dc6ebcc6e721ca7662d9beea0767929f37fcaa2ebeea9d18641caa8067776 Incident simplai.ai and subscription-service went down. https://status.simplai.ai/incident/841873 Wed, 19 Aug 2026 21:18:25 -0000 https://status.simplai.ai/incident/841873#2f95f866dd6b57cf1ea8138f6c96ca6d413845a2ebd20039eecdf6de5fd7089f Incident simplai.ai recovered. https://status.simplai.ai/incident/841873 Wed, 19 Aug 2026 21:16:47 -0000 https://status.simplai.ai/incident/841873#cd369950fdbed7933fa4ebbc46717986d087d8f923bb8269754fc5d0ab9b0432 Incident simplai.ai went down. https://status.simplai.ai/incident/841873 Mon, 17 Aug 2026 14:12:39 -0000 https://status.simplai.ai/incident/841873#c984081efc8be7aa48b1bc88c193b5b8afc7835e08b84c43689b9ef1c4b13be4 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Mon, 17 Aug 2026 14:10:33 -0000 https://status.simplai.ai/incident/841873#b89d9a42ba61e285f5c2a85d471370d7c581900088ca812f6cb23afbf6960588 Incident billing-service went down. https://status.simplai.ai/incident/841873 Mon, 17 Aug 2026 14:00:56 -0000 https://status.simplai.ai/incident/841873#5dee5ba95599c68e21439cf9b7e42bfbd166d7648a18693e915bd30f207f84a0 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Mon, 17 Aug 2026 13:53:16 -0000 https://status.simplai.ai/incident/841873#c43817dc4f5fe94686dddaa78924db7f94895e92ff1cb873f2aaf0e5bd3a6033 Incident billing-service went down. https://status.simplai.ai/incident/841873 Mon, 17 Aug 2026 13:39:17 -0000 https://status.simplai.ai/incident/841873#87d0db7ace7c6d81f4cb5011a1952e1b2e308858b8dfe8fca83f68e08bce58b0 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Mon, 17 Aug 2026 13:36:27 -0000 https://status.simplai.ai/incident/841873#fc3735a70ecbdeb0b7fc9c8a50e024a11c05a3edf599f026722ec5190de0ee8d Incident billing-service went down. https://status.simplai.ai/incident/841873 Sat, 15 Aug 2026 12:09:48 -0000 https://status.simplai.ai/incident/841873#5ec7bc812669d147bfe42d410ccae89889ad2f130b3137c4a1c3c0686231a64e Incident interact-service and interact-service recovered. https://status.simplai.ai/incident/841873 Sat, 15 Aug 2026 12:07:44 -0000 https://status.simplai.ai/incident/841873#694c6b71060c1e829c3f0c23fab85d500a94283e55be59e061976aabd952454e Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Mon, 10 Aug 2026 06:25:57 -0000 https://status.simplai.ai/incident/841873#69481e4583f7a8fbc1200bc629603cb9a0d5b16822de87b0aca965c89cd80f00 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Mon, 10 Aug 2026 06:21:54 -0000 https://status.simplai.ai/incident/841873#fa24641e7b1819e35f56bf3dc27a4f6248383deafca0a75dd2ea2045b6b4424b Incident billing-service went down. https://status.simplai.ai/incident/841873 Sun, 02 Aug 2026 20:48:30 -0000 https://status.simplai.ai/incident/841873#ed1a8334fb69254ce4d23091fafc617e06798a160834e5cadd9a995dc864f707 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 02 Aug 2026 20:48:03 -0000 https://status.simplai.ai/incident/841873#f014b72a7afaec32414f770352a9bd6a076dc3f38f67f7a33fa6cbf8ce668d7a Incident rag-service went down. https://status.simplai.ai/incident/841873 Sun, 02 Aug 2026 06:51:33 -0000 https://status.simplai.ai/incident/841873#127a5d6937dff0d759e2089c8150dee12a286272ecacc40bdb13bd01a7272cc2 Incident interact-service and interact-service recovered. https://status.simplai.ai/incident/841873 Sun, 02 Aug 2026 06:49:31 -0000 https://status.simplai.ai/incident/841873#2df0723a867cb4ab48c54a5b71f47f16f36798ce52629ebf217123f07d1fef03 Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Tue, 28 Jul 2026 07:51:19 -0000 https://status.simplai.ai/incident/841873#559e95535377fc702d8a6f05b7534bbdb5e8246956a2ff20b39c202cc1c32467 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Tue, 28 Jul 2026 07:50:25 -0000 https://status.simplai.ai/incident/841873#a1cd89c40a5bbe7d1674ad896a0bf3481cd1230bd2ee29efdd58c7d5d5252886 Incident rag-service went down. https://status.simplai.ai/incident/841873 Tue, 28 Jul 2026 00:53:35 -0000 https://status.simplai.ai/incident/841873#ae13e35af50ffc9ec806490a19196bf62a61a317f23fedc467487748fd7c95e5 Incident interact-service and interact-service recovered. https://status.simplai.ai/incident/841873 Tue, 28 Jul 2026 00:50:32 -0000 https://status.simplai.ai/incident/841873#7984936034165ed97eb6c01cb72b3171894bbe8f81152ae49a9cabc83218a03b Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Wed, 22 Jul 2026 01:21:54 -0000 https://status.simplai.ai/incident/841873#4a21ab4c08b7ae2ed33d752771a35ad307e666161aec5e026f2615159c0953b0 Incident chatbotweb recovered. https://status.simplai.ai/incident/841873 Wed, 22 Jul 2026 01:19:43 -0000 https://status.simplai.ai/incident/841873#dc6207778bc2b91e6e867071f4bab5b87a354203433cfa94ce4f6b44f1868626 Incident chatbotweb went down. https://status.simplai.ai/incident/841873 Fri, 17 Jul 2026 12:24:25 -0000 https://status.simplai.ai/incident/841873#ad5ffac4c6f8760952dd282bb12ddd3522cf3b4619b78d658023b08e8ae9d2d7 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Fri, 17 Jul 2026 12:21:34 -0000 https://status.simplai.ai/incident/841873#136884deead4f6a8a2adfcae4aaa9a574a911f66fe0247540c3bf1ba092647fe Incident rag-service went down. https://status.simplai.ai/incident/841873 Fri, 17 Jul 2026 10:27:20 -0000 https://status.simplai.ai/incident/841873#fa2f7082ed636e8cde142e51af05a9865f50be111588cc24c89bc65d00a1b184 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Fri, 17 Jul 2026 10:26:53 -0000 https://status.simplai.ai/incident/841873#f63b2eba92603dc147e0c3dc3e7cdc5ee0ab4e4f26f0a142f0fd95c5249bbb15 Incident rag-service went down. https://status.simplai.ai/incident/841873 Fri, 17 Jul 2026 10:17:18 -0000 https://status.simplai.ai/incident/841873#9f8bb09e1c85429c12be794dab00b700daddb8225983182952da1d58a26c70e6 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Fri, 17 Jul 2026 10:10:48 -0000 https://status.simplai.ai/incident/841873#269a23d51d04ae90eb638f790ddd04c9e715659c62cf74f24afd01bf2349705e Incident rag-service went down. https://status.simplai.ai/incident/841873 Tue, 14 Jul 2026 07:54:11 -0000 https://status.simplai.ai/incident/841873#9a570bbe36764f02b3d59f6751cd59ab58c2cde95cfa27474d02695f0026ed6f Incident billing-service recovered. https://status.simplai.ai/incident/841873 Tue, 14 Jul 2026 07:50:59 -0000 https://status.simplai.ai/incident/841873#5edbbf21015e45643b3712d4768cc37d73ddcb33805b04ec0c6b133439ba5dc0 Incident billing-service went down. https://status.simplai.ai/incident/841873 Sat, 11 Jul 2026 12:47:51 -0000 https://status.simplai.ai/incident/841873#27568106719a63548dd5e80eccd32ab5efb2b764e0ee07dc7057d630e194183a Incident billing-service recovered. https://status.simplai.ai/incident/841873 Sat, 11 Jul 2026 12:44:01 -0000 https://status.simplai.ai/incident/841873#1936e935e6b5db3a441388cd46ae54ad93b2a4b40de35442fd7714ed7347d03f Incident billing-service went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:44:27 -0000 https://status.simplai.ai/incident/841873#aa091c4508b4238381fa1b10a51d98bd372bdb72e3f0a1ad89f91a2369a1aa02 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:40:29 -0000 https://status.simplai.ai/incident/841873#af07c0ba6254973dba97c94eaf03bf75bd2f0078cc0922bd837460a9a7595b70 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:37:42 -0000 https://status.simplai.ai/incident/841873#7aafa6d6ba0e5d8425ac12800be5fdc1f915235b9065cc8970f099aee31d2250 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:32:27 -0000 https://status.simplai.ai/incident/841873#7eafabf87634c956c53021d72db2149b51c11e7773f68cd8a831ce0f7a859be8 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:30:33 -0000 https://status.simplai.ai/incident/841873#99cfa830190f45636ad333a95f05bfbeaf2eee2fceced51447b8f3cafff89edc Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:25:23 -0000 https://status.simplai.ai/incident/841873#efc59001bc6de1eca19ebe4c4350c790b0b55e89e79d49b6715bf4668a2613fa Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:21:33 -0000 https://status.simplai.ai/incident/841873#b8c55843bb0779824eb13a606a6f3d04d2335a30751d94a4df508cf1b1b036f5 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:18:27 -0000 https://status.simplai.ai/incident/841873#216ab51bd08464253716800b879eaa439c06f8cbe9461ba08cc0a8ef89517651 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:15:25 -0000 https://status.simplai.ai/incident/841873#f322f21bef688ea6f2f962be7e4dc1a648f91fb7be97ee7c03ad4354cadd0404 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:10:23 -0000 https://status.simplai.ai/incident/841873#f6d7d273794c7b3a5a093b1e3273420f73491c2f08f9a0dd479c68541b473249 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:07:37 -0000 https://status.simplai.ai/incident/841873#3ac70c2179cf40f84872c179cd88af565a615e6ee3d813a33ca7f548820bdee3 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:04:36 -0000 https://status.simplai.ai/incident/841873#6da9a171f1be616d79d56fa74385edad7fa7d653b49bd41f1cfaae5601b9e144 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:03:21 -0000 https://status.simplai.ai/incident/841873#e4db667da9c77779a05700de4b7a334fee0d151968ec8699740df8f0569fbebf Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:01:22 -0000 https://status.simplai.ai/incident/841873#fcc62037663ad4a765ce3325f617288ab7181b2b06937bf4755d16345bfd8bcc Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 12:00:22 -0000 https://status.simplai.ai/incident/841873#4c07b90eefac1220ebc55da63bbafb50c91acca12014ee8a0889d2cdcfcf26ad Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 11:54:33 -0000 https://status.simplai.ai/incident/841873#a40fe9f2744742b768a8fb64e81dc4bcf5768d6d52a41ecb7cc495f0c6e75e52 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 11:49:43 -0000 https://status.simplai.ai/incident/841873#75940724aeeefaf76ee1fe4bc854e6b9c4359ce4a160c8608b3f799ed55620ae Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Wed, 08 Jul 2026 11:45:23 -0000 https://status.simplai.ai/incident/841873#42871a717e0cb1ba12c25bd9124f9a792f2af6a96841deae2128666af1f9e345 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Sun, 05 Jul 2026 05:37:35 -0000 https://status.simplai.ai/incident/841873#a3f65a0033d1287f33eb3325c60d07d6776540635e869e58913a49ae7cc8072e Incident interact-service and interact-service recovered. https://status.simplai.ai/incident/841873 Sun, 05 Jul 2026 05:35:45 -0000 https://status.simplai.ai/incident/841873#aacacd4fc406d69a13222f577142539d8a764a88e19a9db346febb2140021b7e Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 15:22:25 -0000 https://status.simplai.ai/incident/841873#65c3420ea491c2dbe7ee848bc13c9ddd240beea7718a7a1f6b6726257b1ecdc5 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 13:47:21 -0000 https://status.simplai.ai/incident/841873#90877eda7f1d344cd820d7ce5296c82b29b619d10adfc975986c89f1cecb2c18 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 13:46:51 -0000 https://status.simplai.ai/incident/841873#b14275f9087056a8fc44fb16a9f6e1e0933753438ab08e01e32ccc47fd74cdb6 Incident rag-service went down. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 10:47:20 -0000 https://status.simplai.ai/incident/841873#6c818f24b2c0b50e3eb7ea6332e7d1fb3f9a8e693fd7bfcc74e68c4c3c6847d6 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 10:45:28 -0000 https://status.simplai.ai/incident/841873#807d67ddc3f05569ad271c17a66e09f826a3ef95a43aec21dd6894bc60bc585c Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 04:17:37 -0000 https://status.simplai.ai/incident/841873#eb2a2f7016ff26f41ffef5a9046f3e0979167f2bf498539ceba14503bc8e156a Incident interact-service and interact-service recovered. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 04:13:35 -0000 https://status.simplai.ai/incident/841873#20c1ba14352469d1e55a01d540a4d9cd4bfae9a3e4b16468e1abb933a49e7297 Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Sun, 28 Jun 2026 00:05:28 -0000 https://status.simplai.ai/incident/841873#e45f4c7db7b12b08b5530552db9a1f6a5e6955db339d75d4c85f29a0b7bd4657 Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:11:25 -0000 https://status.simplai.ai/incident/841873#c758092a371c21457189dd2126aefb0236b9ebb7c1b3d42393cca806264d9b2b Incident data-connectors-service, scheduler-service, and subscription-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:11:06 -0000 https://status.simplai.ai/incident/841873#2adf840cbe04b6065724c2d626e022d7dbc4117fa531da048dd346a19561f258 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:10:20 -0000 https://status.simplai.ai/incident/841873#5ffe9fb598835c91afb5cd3ab921e7c2fb612231223561699edb7dc4225c2b46 Incident identity-service, auth-service, agent-service, and 5 other resources recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:09:49 -0000 https://status.simplai.ai/incident/841873#d0df54f21cc9e2ccafac825a921bce3d84841b96c87cc5956a582315b1480afe Incident channel-agg-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:09:19 -0000 https://status.simplai.ai/incident/841873#b34544f63fe22b84d4bc5558c270e66b19530199dc74bbce46305ab8c8cb8056 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:08:42 -0000 https://status.simplai.ai/incident/841873#f6bd6738668bffa4ed7825ef694abc03ca4f1e47571cdc423b8137f7a8da5d0e Incident auth-service, channel-agg-service, agent-service, and 5 other resources went down. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:08:29 -0000 https://status.simplai.ai/incident/841873#1c3ceaeffca1ec1f2f74b7dc868fe955ffb299e3f6d4c83ee6da37799422b0b8 Incident identity-service, rag-service, scheduler-service, and 3 other resources went down. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:04:45 -0000 https://status.simplai.ai/incident/841873#a5861f355a742433e37771bcf1b0830374f9d8cb22e14ae42212bfec5d3bdfd1 Incident billing-service and wallet-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:04:45 -0000 https://status.simplai.ai/incident/841873#a362ca37cde1a934aa5ba3974d9c66ae6994f82aadeb63dd4e63f0309ee6be12 Incident data-connectors-service, scheduler-service, and subscription-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:04:21 -0000 https://status.simplai.ai/incident/841873#9fc24d33bb24a0be5cd892b65718b7e26047d8977c7949576c87970b4dc2134a Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:04:08 -0000 https://status.simplai.ai/incident/841873#f4153624713d3b0fb332883e7787265538e0c55825093b91c2d5551b10505472 Incident payment-aggregator recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:03:43 -0000 https://status.simplai.ai/incident/841873#fa2d3ac95628df827db239cb3c6c8ddb160deb6b1b0a032e9c46522aaadaf996 Incident channel-agg-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:03:32 -0000 https://status.simplai.ai/incident/841873#3aa464efb5e54641b4decc98c8fb0fad086fe6c6c42d0a66539e0ac7f08795cb Incident identity-service, auth-service, agent-service, and 3 other resources recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:03:25 -0000 https://status.simplai.ai/incident/841873#0c9a72c031647bb4add31820cd63cd26f23e75d3fd0ba3d7c5cffc41279e1788 Incident pricing-service, interact-service, and interact-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:03:16 -0000 https://status.simplai.ai/incident/841873#186bfe81ca407eeffea640aa6daa33e79ab4eb64792827c3542e94cfcf6f54df Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sat, 27 Jun 2026 05:03:03 -0000 https://status.simplai.ai/incident/841873#026559814078c2017bb95836b4aab5d590e3e750622f74ca256e9a6bc1cc6e9f Incident model-inventory-service, doc-store-service, tracer-service, and 1 other resource recovered. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:06:45 -0000 https://status.simplai.ai/incident/841873#0b10cb45c78243f9088e19940267066f92db409a7d149133b69bc5d931c0de36 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:06:30 -0000 https://status.simplai.ai/incident/841873#b227595fa366522beb0b0fe06cb69742f764256a5a7f418b5afabda9df034c8e Incident interact-service and interact-service went down. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:05:25 -0000 https://status.simplai.ai/incident/841873#5b48094baf6caa4ede7e266b9bbb47fada6fe674d2af2aa500cd1c8ebc9ae984 Incident identity-service, auth-service, channel-agg-service, and 8 other resources went down. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:05:13 -0000 https://status.simplai.ai/incident/841873#908f255b160c8837fee5220af582ede35a1bb71394ac5456cdd8af32420e2708 Incident payment-aggregator went down. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:04:27 -0000 https://status.simplai.ai/incident/841873#ff8f174cb66a313416708e95058b3fa2106208a0edb8a7fa0365cfcaf9f647f9 Incident pricing-service, voice-agent, and voice-agent went down. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:04:15 -0000 https://status.simplai.ai/incident/841873#88655d7aeecd97a29058871809824a73d2666f5eb20e806a234cdd8874e00a96 Incident rag-service went down. https://status.simplai.ai/incident/841873 Fri, 26 Jun 2026 18:04:09 -0000 https://status.simplai.ai/incident/841873#2a0e5f8a9530ec4110ee712f34c62accfb1655960b714c3e9d1e8a47a5ac320d Incident model-inventory-service, doc-store-service, tracer-service, and 1 other resource went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 13:41:59 -0000 https://status.simplai.ai/incident/841873#9d9706e340f5723b3ab3bcd54f5698dfefef256d1b6a0bc2ce38ed04177226de Incident chatbotweb recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 13:06:58 -0000 https://status.simplai.ai/incident/841873#959d7d5b176e4eff7a1d3d1ba3f2e8bf9e3a3d536b4f03b3692865aa8ac27b5f Incident payment-aggregator recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 13:05:49 -0000 https://status.simplai.ai/incident/841873#ab51fb0f348a535f85efd8a10a5b415da77b714f80ac1f2297afc7f93087ffab Incident payment-handler recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 13:04:00 -0000 https://status.simplai.ai/incident/841873#915d21f8f36c314ac9b50cbe58733fb5220bc96a61ae8e04253864b534ae585a Incident subscription-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 13:03:33 -0000 https://status.simplai.ai/incident/841873#d56bc988a11217a8f9e4b4ba45ddac617f8a94e2c1a466deed12eb1d0716879e Incident pricing-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 13:02:53 -0000 https://status.simplai.ai/incident/841873#cd7c4b7b8bd7ee81b77741aa726e7658b2e35246c4a7f4b6a8867ee3d1dfa9c8 Incident wallet-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 12:54:39 -0000 https://status.simplai.ai/incident/841873#bbd28e0035d42306913ef908855418b4e783edecaefcdcbf7457a233a246e1ae Incident auth-service and auth-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 12:03:37 -0000 https://status.simplai.ai/incident/841873#37de2af4e5ebff4125f5419a793dcaaaaa5e79c0d587105f397ef5380bac3e58 Incident chatbotweb went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 11:58:19 -0000 https://status.simplai.ai/incident/841873#a42b711e81f613a536bd963b89af404a41b263ef3f616e3d0ea77e8f737accba Incident subscription-service went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 11:57:17 -0000 https://status.simplai.ai/incident/841873#7f0d67a26c30a47a5bd31cf4f97eb8e01ae8f61cccb3a8d6e8f6e0074e5eb965 Incident payment-handler went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 11:50:35 -0000 https://status.simplai.ai/incident/841873#97bb356defb4edb1f3e1b09e1bd47a5cc70b8822b1d93953f1defa7c3dffc741 Incident pricing-service went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 11:47:31 -0000 https://status.simplai.ai/incident/841873#6210982f8acec4727b6f9c35946f9de63bffe307c3b4bb254e03b5b29205c744 Incident payment-aggregator went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 11:39:42 -0000 https://status.simplai.ai/incident/841873#f30141d0ace65f4f55448fb3860631e0481ded108ce4adfcb1f56935e6239baf Incident wallet-service went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 11:16:46 -0000 https://status.simplai.ai/incident/841873#b165c66a538fb1099ebdd47eb5a3d52cd3dc659b3963aeaa3268a1513288f2d0 Incident auth-service and auth-service went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 10:52:42 -0000 https://status.simplai.ai/incident/841873#e6c27a3e25715fa722b3f11d2d699d417cfab614008b44efce51cea4538f26f0 Incident channel-agg-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 10:48:57 -0000 https://status.simplai.ai/incident/841873#980b8810d44562131b918fea62906e9d65d396f40704c72c4c12431c31cc583f Incident identity-service and identity-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 10:48:22 -0000 https://status.simplai.ai/incident/841873#979a2f25c26dd7e6eaf6745b6d026a21272c1b385ccc83df6f2252f6d825bf3f Incident channel-agg-service went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 10:38:56 -0000 https://status.simplai.ai/incident/841873#37633e157531db23e4d30f043ffe9322553b745eaa8ff275c9d763bd74754015 Incident identity-service and identity-service went down. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 10:21:02 -0000 https://status.simplai.ai/incident/841873#4268920f71d6ab0dcb34b7d2ac9ca52d222321c8bed747961f733ed8e452c5db Incident agent-service and agent-service recovered. https://status.simplai.ai/incident/841873 Wed, 24 Jun 2026 10:13:47 -0000 https://status.simplai.ai/incident/841873#0b0de2476f4d415b45589fad254f0dfb3d436c0d32f915c732240dee643d9787 Incident agent-service and agent-service went down. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:30:49 -0000 https://status.simplai.ai/incident/841873#e67cd45de4b9e5951c7fe7702706209d0533fbbd8d247663ba2c63f3d700b52a Incident simplai.ai, payment-handler, webhook-service, and 1 other resource recovered. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:30:18 -0000 https://status.simplai.ai/incident/841873#e9d92da6866423e2e5a46b7b8161f79bb45bf9c06c838d129dcc80d85c28e03b Incident app-service recovered. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:29:25 -0000 https://status.simplai.ai/incident/841873#e690720942810c8972772d6d2cb936b244343b03db84ef54be7beeaa75e9facd Incident billing-service, scheduler-service, and wallet-service recovered. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:28:28 -0000 https://status.simplai.ai/incident/841873#f9a4128a0749c607af7d11f88f00a85e12e927038fe6214d4ba6e9bc7757e767 Incident tracer-service recovered. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:27:55 -0000 https://status.simplai.ai/incident/841873#daf7ca32bfd75360e865221e79d77df0011471bdf39661dac006c75af49707f9 Incident payment-handler went down. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:27:54 -0000 https://status.simplai.ai/incident/841873#66a4574adabe18972f08a9adb277981cf596df6ee05eeee73de99886363c5cf0 Incident identity-service, pricing-service, interact-service, and 2 other resources recovered. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:27:22 -0000 https://status.simplai.ai/incident/841873#0e0dde181b0504a1b907e9f96c0e365a9ff168dac8647398d26c895d1a757323 Incident billing-service went down. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:27:12 -0000 https://status.simplai.ai/incident/841873#02e31ea2d286b7143c3afdcbbc2e1799a4d61fdc809bb14db2e634e34fd32812 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:27:11 -0000 https://status.simplai.ai/incident/841873#eb9a2e1503834deeae3da56c63ad6aa780d4fadf84291d249c687dd95c7ac5ff Incident pricing-service and app-service went down. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:27:07 -0000 https://status.simplai.ai/incident/841873#593c6742823c70b1cec6d15d6d391a717c185dad539f386db762fe3ff991a139 Incident identity-service, interact-service, rag-service, and 6 other resources went down. https://status.simplai.ai/incident/841873 Mon, 22 Jun 2026 04:26:47 -0000 https://status.simplai.ai/incident/841873#dfc7a1f7dee2abf4cbeb031af9db3c063f4fc39fa7fd65056bd876b1f7b7c0ee Incident simplai.ai and wallet-service went down. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 15:32:32 -0000 https://status.simplai.ai/incident/841873#05ffde96b46f90a38d760966d07b47d0a5a96b607c0190da5976d3b0e748f6a8 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 15:19:19 -0000 https://status.simplai.ai/incident/841873#be3191caa46c46958b4e8101fd0148955f98836aedab19a6f81594b192a1265e Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 15:18:23 -0000 https://status.simplai.ai/incident/841873#8759b6c11eca5d0c0dc3f026350ce85be14dba87495260a9f82f9bf3e1d14cd9 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 15:15:23 -0000 https://status.simplai.ai/incident/841873#7c7e54e4b4919d9962f83b5f281c09f5a11ddde4b16d1c9271af964a9d13d3cb Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 06:23:23 -0000 https://status.simplai.ai/incident/841873#0f7aefebc4246a2275a622b347c64c85b4f7c72110a48c7fc005f5cb3b9dd3a7 Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 06:10:23 -0000 https://status.simplai.ai/incident/841873#35308edc2ceaa450ee49a36cceb687a9e9c8c18563d12848f281eb4e1ac61d0f Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 06:07:31 -0000 https://status.simplai.ai/incident/841873#ebdd398380c832a46ac717be41577fafc2867761d76cbc5077de6c76a5eb8ede Incident voice-agent and voice-agent recovered. https://status.simplai.ai/incident/841873 Sat, 20 Jun 2026 05:52:28 -0000 https://status.simplai.ai/incident/841873#b52abbf935fbdb1dc85934ed243e2cb0948a5c385a93d9700af0783d603d6e0f Incident voice-agent and voice-agent went down. https://status.simplai.ai/incident/841873 Thu, 18 Jun 2026 12:57:56 -0000 https://status.simplai.ai/incident/841873#2a25fb6fcf8515b6e79860a72321ac6e34c9be5b4be1f279101a781e788e2276 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 18 Jun 2026 12:03:53 -0000 https://status.simplai.ai/incident/841873#cfb2ec8927e81125b7fc990788600d8f605a44401ec224b0cacd3de967b55736 Incident billing-service went down. https://status.simplai.ai/incident/841873 Sun, 14 Jun 2026 07:44:35 -0000 https://status.simplai.ai/incident/841873#d531d62909f2e58aeea1b03ccf2ddaca45bb497cd4997c29423e47fb5f79706b Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 14 Jun 2026 07:39:46 -0000 https://status.simplai.ai/incident/841873#13e073553fe5144fb5b4094a0997c2baf0563c90d65f7d01e7339b002c587bdf Incident rag-service went down. https://status.simplai.ai/incident/841873 Sat, 13 Jun 2026 11:12:51 -0000 https://status.simplai.ai/incident/841873#8f187183ec7608557dd71b51946684102194ea062021707c98b87152e9c90379 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Sat, 13 Jun 2026 11:09:50 -0000 https://status.simplai.ai/incident/841873#fbe919488a33795528397b02dc8a2ea91833553d0e0b3023567d43197fe03d67 Incident billing-service went down. https://status.simplai.ai/incident/841873 Sun, 07 Jun 2026 03:16:33 -0000 https://status.simplai.ai/incident/841873#89a999b6dd4ee96827503db6f9ab160793979922c2dabb9ce1e42a3edd1dc70d Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 07 Jun 2026 03:15:44 -0000 https://status.simplai.ai/incident/841873#f711598186c4af7994749805182a4c1b5e4cab536dbaa760383fc1aa6553243e Incident rag-service went down. https://status.simplai.ai/incident/841873 Sun, 31 May 2026 03:57:25 -0000 https://status.simplai.ai/incident/841873#0201a711784e70ee28b1d5e056d8e63758af4c7ceda07b98ab88b4e43d689299 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 31 May 2026 03:55:43 -0000 https://status.simplai.ai/incident/841873#1c4abc40c862ed602ded2d7eb053a6e33765c779e6608902fbac181a6dfd4612 Incident rag-service went down. https://status.simplai.ai/incident/841873 Thu, 14 May 2026 19:48:31 -0000 https://status.simplai.ai/incident/841873#a3f974624d659581b3d8a0cabc882174141e4cf309212eff0ddab417690e172b Incident rag-service recovered. https://status.simplai.ai/incident/841873 Thu, 14 May 2026 19:47:20 -0000 https://status.simplai.ai/incident/841873#9400dd73a8447f4a5c551ce4f408d5bf213c1674c428dc211a84cafc275590c6 Incident rag-service went down. https://status.simplai.ai/incident/841873 Mon, 11 May 2026 09:01:46 -0000 https://status.simplai.ai/incident/841873#bf38ade24defe26f1bfc5a12269cdfab019cb6590a4f205969fd4fd49cddee10 Incident voice-lk recovered. https://status.simplai.ai/incident/841873 Mon, 11 May 2026 08:44:38 -0000 https://status.simplai.ai/incident/841873#c89f06e694c87c274fd08b825cb24cc5731ac8c72d61e31fc7f114e43ad2e963 Incident voice-lk went down. https://status.simplai.ai/incident/841873 Mon, 11 May 2026 08:43:46 -0000 https://status.simplai.ai/incident/841873#181ccbb485c1aaee6fb4a1e9cd27abc8350a13d19f6881bdb4c9cdb10864fae7 Incident voice-lk recovered. https://status.simplai.ai/incident/841873 Mon, 11 May 2026 08:03:40 -0000 https://status.simplai.ai/incident/841873#937ff5029f8bb92e048500de90209ebdefff7ee7265fbad4d408247a522b8c76 Incident voice-lk went down. https://status.simplai.ai/incident/841873 Sun, 10 May 2026 18:25:37 -0000 https://status.simplai.ai/incident/841873#93364eabfa3c3a4d15eff3e9187b6987e3f45a5b82a9f6f43545f07bd2f47187 Incident voice-lk recovered. https://status.simplai.ai/incident/841873 Sun, 10 May 2026 18:06:38 -0000 https://status.simplai.ai/incident/841873#bd462af3ce02e5b2557a2ea1fc8eaad4d7cf7d56005e3f6bc03dd8b8e69aefbb Incident voice-lk went down. https://status.simplai.ai/incident/841873 Sun, 10 May 2026 03:40:24 -0000 https://status.simplai.ai/incident/841873#94a33f4153619a4b1deb175162f6ae9aef39a2c65e6c8cff97e7c43179fd338d Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 10 May 2026 03:38:25 -0000 https://status.simplai.ai/incident/841873#c9c2dc6ad02e7c62f791e8eb53ebec42ce12cea53fb000ad9437a900cf561361 Incident rag-service went down. https://status.simplai.ai/incident/841873 Sun, 03 May 2026 01:46:37 -0000 https://status.simplai.ai/incident/841873#a445201be6523b4d790185367fc7f41d58c898db53d6c86ead51c027b04cb626 Incident rag-service recovered. https://status.simplai.ai/incident/841873 Sun, 03 May 2026 01:45:25 -0000 https://status.simplai.ai/incident/841873#0abee0c32d9241f4081624ad82e7894dd5f46142c8b5533aeb94752d9c318cad Incident rag-service went down. https://status.simplai.ai/incident/841873 Sat, 02 May 2026 17:28:11 -0000 https://status.simplai.ai/incident/841873#bec493a7e72c5c0596b99855af596777101f1cbb276e538f9909449e1b45451c Incident model-inventory-service recovered. https://status.simplai.ai/incident/841873 Sat, 02 May 2026 17:27:21 -0000 https://status.simplai.ai/incident/841873#158aacdbe0f531756680649f0b8cef14c3bcdd5942a68c9ef8da6b06849c9726 Incident model-inventory-service went down. https://status.simplai.ai/incident/841873 Sat, 25 Apr 2026 23:23:17 -0000 https://status.simplai.ai/incident/841873#c3cb935c770148746d38946d4fb676c874c0c4d9db893d97a81151c4c7101ad3 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Sat, 25 Apr 2026 23:21:49 -0000 https://status.simplai.ai/incident/841873#a932b120a76fd8072666f0605aa2a6324e853944b1046cb0358107228fe437ad Incident billing-service went down. https://status.simplai.ai/incident/841873 Sat, 25 Apr 2026 08:47:27 -0000 https://status.simplai.ai/incident/841873#0f5b0811094d50a1a40d835c92b1e9f630a8dc1aef45ed7dc2206b9b5702a8e9 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Sat, 25 Apr 2026 08:45:17 -0000 https://status.simplai.ai/incident/841873#7edec4851fae425c703229ccea23af66d9632fd1c19f66deb44215c008d86132 Incident billing-service went down. https://status.simplai.ai/incident/841873 Sat, 25 Apr 2026 04:09:13 -0000 https://status.simplai.ai/incident/841873#79473df80873e041cce859867359cabd975318714fb7c29e5bca5418c1c63eac Incident billing-service recovered. https://status.simplai.ai/incident/841873 Sat, 25 Apr 2026 04:07:14 -0000 https://status.simplai.ai/incident/841873#44a291de6369b06d24a17b9455d4f43962eab9e6951cf4eb3d458f82a7148666 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 19:22:57 -0000 https://status.simplai.ai/incident/841873#7d0aad39d11ce63168086634c493743ec25b01a75ff81bca3c98f41d6de98c05 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 19:20:32 -0000 https://status.simplai.ai/incident/841873#cb6f9a213e1b844288be84fb3c012f110a546773dacd8fd0948bc83c01b40f29 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 18:17:10 -0000 https://status.simplai.ai/incident/841873#493b5274147b8d1f290b176077df9090291921a869e470f58ac204acb5767feb Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 18:14:59 -0000 https://status.simplai.ai/incident/841873#8aab04bb3110abde46fc00f0b4f7233aba884c93f502d5821c7db77334e1e995 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 15:03:13 -0000 https://status.simplai.ai/incident/841873#84e99abfabeb231c1cf0f038d4aeacf7baacc00617e5eb5f7d598e9c46d7e1f7 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 15:01:47 -0000 https://status.simplai.ai/incident/841873#900966d5aae8a4e143ff8d915ba0b307d38e948a150365cdc6f9a04138136a67 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 02:36:58 -0000 https://status.simplai.ai/incident/841873#71db31d06c9eeb94dcbd8f35b4727e33c4564bbe7ba89f4c25c509e979521edb Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 02:34:59 -0000 https://status.simplai.ai/incident/841873#f1ce7e5fa682c701f27b946275253e5b89380244d44d2dfeb2fe31923ee4e1d4 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:58:54 -0000 https://status.simplai.ai/incident/841873#02348aff28a1a6323dbf1226528ed07ad54a7a8645f6cd6a9da8867144710b71 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:57:15 -0000 https://status.simplai.ai/incident/841873#2ebb68e056b833f6b0b9422d288336a06d5e05534948bc160e5495e7c23b6ee8 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:30:20 -0000 https://status.simplai.ai/incident/841873#0ec6597c4908aed1bfdaa5b949b9602522bb2063c5505f70a28aaec67141e50b Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:26:57 -0000 https://status.simplai.ai/incident/841873#fb99fad8d4f820a45e4b066fa4ea3a914701fb3e39e222d13d7fd4359096a24d Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:21:23 -0000 https://status.simplai.ai/incident/841873#eeda82372141d2b7287b852e7c74cfa006e9336236310833c8dba9c69a47a15d Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:14:49 -0000 https://status.simplai.ai/incident/841873#4c9c4e152c49913b814ce231fe32fef8640341dd5f295be2233497f1e778abcf Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:09:47 -0000 https://status.simplai.ai/incident/841873#fbc2525c69508726f8b975f243b608efa7803f12dddbd0e1231c8bd5ca649eac Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:01:45 -0000 https://status.simplai.ai/incident/841873#bfb62b82f447bdf839c1a9c5ae26f81082f37a0564ef018579013d191a88054a Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 01:00:09 -0000 https://status.simplai.ai/incident/841873#1f5e6d36ed4e084363e0dc1f3f86889bdb49a8348752f4f058a142064ad340d5 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:54:17 -0000 https://status.simplai.ai/incident/841873#6bdac16ff4a408adc02539496ce75da5e30e933bcdbafabc64e28137490a0577 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:52:53 -0000 https://status.simplai.ai/incident/841873#c6537e9bc00cb64c96a419640443a6ca1bbd6203c50672e595b4cf8f1b5b028f Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:42:23 -0000 https://status.simplai.ai/incident/841873#5316522bef28c12e6f49a67e67ffc9e657907ca3e68002401cbe5989f1c68e63 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:36:36 -0000 https://status.simplai.ai/incident/841873#e3f79bef1d68ed45fe4476e3c6347320d563664ad0b47c509633a71ff5a0552e Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:32:28 -0000 https://status.simplai.ai/incident/841873#8f9b6ff7e7bb07eb0afa1d73b8df7f7bad683bb915a8f3eb8595e464c416fb50 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:26:26 -0000 https://status.simplai.ai/incident/841873#ddfbdf93ecd0c1e62a05483fa60763dd943bcf00d97eaa2a39cccec5bd55fb80 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:23:56 -0000 https://status.simplai.ai/incident/841873#08d107d5860c04d296182af6d9558afe73ef0ce0340fade8df9d4941dd8a62d7 Incident billing-service went down. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:10:12 -0000 https://status.simplai.ai/incident/841873#370601f78380c4a50c1d7d11b4833f7bee064320fd685b2cb717a00fd58f0bd2 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Fri, 24 Apr 2026 00:07:46 -0000 https://status.simplai.ai/incident/841873#33586b990a3573cfce67aa9fd2aaee71762498e04e13542153868f85e42a86ea Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 23:36:04 -0000 https://status.simplai.ai/incident/841873#3e32536ae6905608a74f2deb4c8d50edae2b54c362bf999a29c01fe0b49e1198 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 23:34:58 -0000 https://status.simplai.ai/incident/841873#25b68dff71d12cd14393aa878a30888141e07c89504e76c0c5889ae64afe3ab6 Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 23:19:51 -0000 https://status.simplai.ai/incident/841873#d17e6930dd90b85a301c77b69628631afd69007f29584c2b0de6a20c148dda48 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 23:17:55 -0000 https://status.simplai.ai/incident/841873#a858005b482da1024940a2befaafd9c0cf2cab77fb5a1f22a11413adb8a1f13f Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 23:12:11 -0000 https://status.simplai.ai/incident/841873#facb0da43c20e4fe09c9fb300caf45cdfbdd56c4bb225736930045da4f12d52a Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 23:09:53 -0000 https://status.simplai.ai/incident/841873#10b6868b737aff7586c201c4356f02f717e0b62342a6227fb56ebd9da94356e9 Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:47:07 -0000 https://status.simplai.ai/incident/841873#0f50fa66013fe9282298a90337a329894d95cd7484687e761e83a7495194a455 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:45:18 -0000 https://status.simplai.ai/incident/841873#a4f51102a8fdd50c1c04271d4bce19b9b72f7baf9fcd2320e5344ce24791ff9c Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:36:59 -0000 https://status.simplai.ai/incident/841873#8f854cc6130f44d71a62f372840d17ab0fac7ff3e288802b8c4346337607c3cf Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:35:22 -0000 https://status.simplai.ai/incident/841873#6af8af10c541ca07b66e03e6fc6a44df277ee287438e32efd6ff1ae14e8ff412 Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:30:01 -0000 https://status.simplai.ai/incident/841873#e1f00c72a2000ecf5fc5b35c9655c565bc9b99d51e1b1dcc328cc6ad6cd66c6a Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:27:52 -0000 https://status.simplai.ai/incident/841873#b7e29040db9b6447fd41a30db07a673bc074ec3345eb86eb77ac8b61bcaaff9e Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:10:00 -0000 https://status.simplai.ai/incident/841873#6b445b3605e14970e4e0e62acef9295c71cdb20a1d42e9ac8c3237efa2833368 Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:07:48 -0000 https://status.simplai.ai/incident/841873#90cbfceb4a2f8ccea96a5d80df99b83a7cc64918f5b8a9be8bb1121f3b959fcb Incident billing-service went down. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 22:00:06 -0000 https://status.simplai.ai/incident/841873#ad7e4b791b7d849d264db8d2bd19db2792d23671e0b611652eadd2f8a5ec1c8d Incident billing-service recovered. https://status.simplai.ai/incident/841873 Thu, 23 Apr 2026 21:58:48 -0000 https://status.simplai.ai/incident/841873#6f4edda197f3ca47db11c04adc31e3022c94bacb97c4dd5ea7b86ac7824a5f4b Incident billing-service went down. https://status.simplai.ai/maintenance/463373 Mon, 29 Jul 2024 18:30:00 -0000 https://status.simplai.ai/incident/463373#2c806a47e19478972ee528ce7501347299ab31b83bbd856ebfbd945a20dacd84 Maintenance Dear Team, We are planning a scheduled migration of our production workloads from AWS to Azure. This activity is essential to enhance our infrastructure and ensure better scalability and performance. Key components involved in the migration: Databases Microservices Kubernetes clusters Queueing mechanisms DNS configuration changes Scheduled Details: Date: 30th July Start Time: 12:00 AM (midnight) Estimated Duration: Approximately 3 hours During this period, there may be some service interruptions as we transition the workloads. We will keep you updated on the progress and notify you once the migration is complete. Please ensure all dependent systems are prepared for this change and let us know if there are any critical operations scheduled during this time.